Delivery Information

It is our aim to deliver your order as quickly as possible. Please bear in mind that deliveries outside UK may take a little bit longer to reach their destination. Some of our products may come directly from the manufacturers, and this again may take a little longer.

The delivery price is dependent on the delivery method you choose and the quantity of the items; this could be either a standard or an expedited delivery service. The cost of postage will be shown at the checkout stage. We also provide free UK standard delivery when you spend £100 or more.

UK Standard Delivery:

Standard UK delivery is £3.99* or free when you spend £100 or more. Most orders will be delivered in 7-10 business days or less. Delivery cost may change depending on the quantity and weight of goods ordered.

UK Expedited Delivery:

Expedited UK delivery is £4.99*. Most orders will be delivered in 5-7 business days or less. Delivery cost may change depending on the quantity and weight of goods ordered.

UK Priority Delivery:

Priority UK delivery is £5.99*. Most orders will be delivered in 3-5 business days or less. Delivery cost may change depending on the quantity and weight of goods ordered.

International Delivery:

We are now able to offer customers in Canada, United States of America, Australia, Europe and New Zealand the opportunity to order and buy clothing online. For full details including shipping costs, delivery times and to see the latest delivery destinations please check our International Delivery Table below:

 

COUNTRY PRICE* DELIVERY TIME
Europe £20.00 10-15 working days
Australia £30.00 15-20 working days
New Zealand £30.00 15-20 working days
America £30.00 15-20 working days
Canada £30.00 15-20 working days

 

Please note that the above mentioned prices and delivery times are based on Standard Delivery service. Unfortunately, we only offer Standard Delivery service for International Deliveries at the moment. However, special arrangements can be made in certain situations where our international customers will require Expedited Delivery service for quick delivery of their order(s).

Please allow additional time for your orders to arrive over the bank holiday weekends. We suggest allowing an additional 2-3 days for your packages to arrive before inquiring about the lost or missing items. It is up to you to make sure that your address details are entered correctly and accurately. We cannot be responsible for delivery problems caused by inadequate address details.

If you have any other concerns about deliveries please do not hesitate to contact our Customer Services Team. Please note that our team is English-speaking and can currently only respond to emails in English.

Free Shipping:

When you place an order of £100 or more then you are eligible for free UK Standard Delivery. Please note that this offer is only valid when the purchase is made under a single transaction (same order number), totaling an amount of £100 or more. Unfortunately, customer(s) placing multiple orders reaching the target amount will not be able to avail this offer. Free shipping is not available on international orders.

Delivery Delays:

We always aim to deliver your order within the mentioned time frame. Unfortunately, there are times when an unavoidable situation means this cannot happen. In such a situation we will always attempt to contact you to let you know if there is a problem.

If you have any other concerns about deliveries please do not hesitate to contact our Customer Services Team. Please note that our team is English-speaking and can currently only respond to emails in English.

Payment and VAT:

We only accept payment in Pound Sterling (£) and US Dollars ($) and by credit or debit card or PayPal. If other payment methods are added you will be able to see them during checkout. All prices shown on the website for both items and delivery services are inclusive of any applicable UK VAT.

 

General FAQs:

How will my items be delivered?
All our items are delivered direct to your door between 7am and 8pm, Monday to Saturday. Time and days may differ in case of international delivery.

What if I’m not in to receive the delivery?
Our couriers will try to deliver your parcel to you at your door. If you’re not in when we arrive with your delivery, we’ll leave a card to tell you we’ve called. We will normally deliver again the next working day. However, in certain cases when you are not there to receive your delivery, we may leave the package safely at your door step or give it to your neighbor, leaving a note behind for you.

You will be provided with a Tracking Number for your delivery through email once your order is dispatched. Once we have delivered your parcel we will automatically update your order status on your account.

Is there anywhere you don’t deliver to in the UK?
Unfortunately, we do not deliver orders to PO Boxes and BFPO addresses; we may restrict other postcodes at our discretion and we will advise you of this before shipping your order. If, for any other reason beyond our control, we are unable to supply a particular product, we will not be liable to you except to ensure that you are not charged for that product.

If we will have any problems verifying your physical address, we will contact you about confirming your provided address or to give us an alternate shipping address.

What about custom charges?
No customs charges are payable for items shipped to UK. Other countries may be subject to additional charges for import duties and taxes. Customs requirements vary from country to country and it is your responsibility to contact your local customs office for accurate information. Wearizon Apparel is not responsible for these additional charges.

*Both local and international shipments may incur a higher postage and packing fee. This will be displayed on checkout and varies dependent on the quantity and weight of goods ordered.